Yes, a Salesforce Administrator is generally considered an IT job, though it often blends technical and business skills. Salesforce Administrators manage and configure Salesforce CRM systems, handle user permissions, and customize the platform to fit organizational needs. They work with data, troubleshoot issues, and often need to understand both the technical aspects of the system and the business processes it supports. Their role is crucial in ensuring that the Salesforce system operates smoothly and meets the needs of its users
